When you visit https://www.ibsol.in and any other website operated by us (our “Website”) (regardless of where you visit it from); If you are one of our suppliers and supply goods and/or services to us (“Suppliers”); If you are one of our clients and purchase services from us (“Clients”); and
Directly: We obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who provide us their business card, complete our online forms, subscribe to our newsletters and preference center, register for webinars, and attend meetings or events we host, visit our offices or apply for open roles. We may also obtain personal data directly when, for example, we are establishing a business relationship, performing professional services through a contract, or through our hosted software applications.
Indirectly: We obtain personal data indirectly about individuals from a variety of sources, including recruitment services and our clients. We may attach personal data to our customer relationship management records to better understand and serve our business clients, subscribers and individuals, satisfy a legal obligation, or pursue our legitimate interests.
Public sources: Personal data may be obtained from public registers (such as Companies House), news articles, sanctions lists, and Internet searches.
Social and professional networking sites: If you register or login to our websites using social media (e.g., LinkedIn, Google, or Twitter) to authenticate your identity and connect your social media login information with us, we will collect information or content needed for the registration or login that you permitted your social media provider to share with us. That information may include your name, email address, and depending on your privacy settings, additional details about you. Please review the privacy controls on the applicable service to review how much information you want shared with us.
Recruitment services: We may obtain personal data about candidates from an employment agency, and other parties including former employers, and credit reference agencies.
Paid subscriptions: We may obtain the personal data of the prospect clients. Our sales team can connect with tem as new prospect client and information that is captured will be name, mobile number, email address and designation.
Information we collect
We collect personal information that you provide to us such as name, address, contact information, password and security data, payment information and social media login data.
We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and Contact Data - We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials - We collect passwords, password hints, and similar security information used for authentication and account access.
Employee data - On behalf of our customers, we process the personal data of their employees such as Name, email, phone number, address, bank account details, salary information, date of birth, photo, signature and identification proof such as PAN, Driving License, Passport number, Aadhaar Card number, Registration numbers allotted under various Labour Laws
Payment Data - We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
All payment data is stored by our payment gateway processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Social Media Login Data - We provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section called “Social Logins” below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information Collected Automatically
Some information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our websites.
We automatically collect certain information when you visit, use or navigate the Sites.
This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information.
This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected by our apps
If you use our Apps, we may also collect the following information:
a) Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
b) Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
c) Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
d) Push Notifications. We may request to send you push notifications regarding your account or the mobile application.
Multiple other sources
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties.
Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings and links.
Uses Your Personal Data
Purposes for which we will use your personal data
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites for a variety of business purposes described below.
We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”).
We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
a) To facilitate account creation and logon process - If you choose to link your account with us to a third party account such as your Google or Facebook account, we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed “Social Logins” for further information.
b) To provide services contracted with you - IBSOL will use the information you share to provide services contracted with you such as staffing services, payroll management, compliance and regulatory services, HR management, tax planning and advisory services,
c) To send you marketing and promotional communications - for Business Purposes and/or with your Consent.
We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
You can opt-out of our marketing emails at any time (see the section on “Your Privacy Rights” below).
d) To send administrative information to you - for Business Purposes, Legal Reasons and/or possibly Contractual.
We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
e) Fulfill and manage your orders - We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
f) To post testimonials - We post testimonials on our Sites that may contain personal information. If you wish to update, or delete your testimonial, please contact us at email@example.com and be sure to include your name, testimonial location, and contact information.
h) Administer prize draws and competitions - for our Business Purposes and/or with your Consent, we may use your information to administer prize draws and competitions when you elect to participate in competitions.
i) Request Feedback - We may use your information to request feedback and to contact you about your use of our Sites.
j) To protect our Sites - for Business Purposes and/or Legal Reasons, we may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
k) To enable user-to-user communications - We may use your information in order to enable user-to-user communications with each user’s consent.
l) To enforce our terms, conditions and policies - for Business Purposes, Legal Reasons and/or possibly Contractual
m) To respond to legal requests - If we receive a legal request, we may need to inspect the data we hold to determine how to respond.
n) For other Business Purposes - We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.
Why and on what basis do we use personal information?
We only share information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.
We only share and disclose your information in the following situations:
a) Compliance with Laws - We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order (including in response to public authorities to meet national security or law enforcement requirements).
b) Vital Interests and Legal Rights - We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
c) Vendors, Consultants and Other Third-Party Service Providers - We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.
Examples include: compliance and legal consultants, payment gateway/processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time.
This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
d) Business Transfers - We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
e) Third-Party Advertisers - We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
g) Business Partners - We may share your information with our business partners to offer you certain products, services or promotions.
h) With your Consent - We may disclose your personal information for any other purpose with your consent.
i) Other Users - When you share personal information (for example, by posting comments, contributions or other content to the Sites) or otherwise interact with public areas of the Site or App, such personal information may be viewed by all users and may be publicly distributed outside the Site and our App in perpetuity.
Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites, and view your profile.
j) Report and Metrics tracking - We may also use and disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated, anonymized, and statistical data.
These reports do not contain information that would enable the recipient to contact, locate or identify you. These reports also do not contain identifiable company information.
Usage of cookies and other tracking technologies
Cookies are small data files sent from a server to your web browser. They are stored in your browser’s cache and allow a website or a third party to recognise your browser. There are three primary types of cookies - Session cookies, Persistent cookies and Third-party cookies
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.
Certain Cookie Technologies are employed to make the Site/Servcies function for its intended purpose, and are provided based on contractual necessity to deliver the services you have requested.
By choosing to use our Services after having been notified of our use of Cookie Technologies in the ways described in this Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use.
Manage your Social login credentials
If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.
Our Sites offers you the ability to register and login using your third party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider.
The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider.
Directions To Third-Party Websites
We are responsible for the safety of any information that you share with third-party providers who are only affiliated with us
IBSOL may share your personal data with third parties like cloud hosting service providers, email service providers, location service providers, CRM applications, consultants, law professionals etc in order to perform services on our behalf or carry out any further processing in support of our relationship with you.
However, IBSOL does not sell or share your personal data to third parties for direct marketing purposes.
We endeavour to subject the affiliate third-parties to contractual and other legal obligations to preserve the confidentiality of your data and to respect your privacy and will only have access to the data they need to perform their functions and are not permitted to use personal data for any purposes other than stated.
The Sites may contain advertisements/opt in services from third parties and which may link to other websites, online services or mobile applications.
We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites.
You should review the policies of such third parties and contact them directly to respond to your questions.
Length of keeping your information
No purpose in this policy will require us keeping your personal information for longer than 5 year past the termination of your account
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.
However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
Information from Minors
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age.
By using the Sites, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data we have collected from children under age 18, please contact us at firstname.lastname@example.org
Your privacy rights
You may review, change, or terminate your account at any time.
These may include the right
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below.
You will then be removed from the marketing email list - however, we will still need to send you service-related emails that are necessary for the administration and use of your account.
You can also opt-out by:
How does IBSOL protect your personal data?
We use a range of measures to ensure we keep your personal data secure, accurate and up-to-date. These include but are not limited to:
What are your data protection rights?
Access - You can ask us to verify whether we are processing personal data about you, and if so, to provide more specific information.
Correction - You can ask us to correct our records if you believe they contain incorrect or incomplete information about you.
Erasure - You can ask us to erase (delete) your personal data after you withdraw your consent to processing or when we no longer need it for the purpose it was originally collected.
Processing restrictions - You can ask us to temporarily restrict our processing of your personal data if you contest the accuracy of your personal data, prefer to restrict its use rather than having us erase it, or need us to preserve it for you to establish, exercise, or defend a legal claim. A temporary restriction may apply while verifying whether we have overriding legitimate grounds to process it. You can ask us to inform you before we lift that temporary processing restriction.
Data portability - In some circumstances, where you have provided personal data to us, you can ask us to transmit that personal data (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
Automated Individual Decision-making - You can ask us to review any decisions made about you, which we made solely based on automated processing, including profiling, that produced legal effects concerning you or similarly significantly affected you. Right to Object to Direct Marketing
Including Profiling - You can object to our use of your personal data for direct marketing purposes, including profiling. We may need to keep some minimal information to comply with your request to cease marketing to you.
Right to Withdraw Consent - You can withdraw your consent that you have previously given to one or more specified purposes to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case .
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make a request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
We seek to ensure that we only keep your personal data for the longest of:
The period necessary for the relevant activity or services. Any retention period that is required by law. The period in which litigation or investigations might arise in respect of the services.
Any retention period that is required by law.
The period in which litigation or investigations might arise in respect of the services.
You may at any time review or change the information in your account or terminate your account by:
Updates to this policy
We will update this policy as necessary to stay compliant with relevant laws.
Book a free demo session with one of IBSOL’s expert consultant.