This Privacy Policy applies to IBSOL and specific
IBSOL affiliates, subsidiaries, and contracted service providers who will
collect, use, and maintain your personal data in connection with services
you have requested.
It is important that you read this Privacy Policy together with any other
privacy notice or fair processing notice we may provide on specific
occasions when we are collecting or processing personal data about you so
that you are fully aware of how and why we are using your data. This Privacy
Policy supplements the other notices and is not intended to override them.
Directly: We obtain personal data directly from
individuals in a variety of ways, including obtaining personal data from
individuals who provide us their business card, complete our online forms,
subscribe to our newsletters and preference center, register for webinars,
and attend meetings or events we host, visit our offices or apply for open
roles. We may also obtain personal data directly when, for example, we are
establishing a business relationship, performing professional services
through a contract, or through our hosted software applications.
Indirectly: We obtain personal data indirectly about individuals from a
variety of sources, including recruitment services and our clients. We may
attach personal data to our customer relationship management records to
better understand and serve our business clients, subscribers and
individuals, satisfy a legal obligation, or pursue our legitimate interests.
Public sources: Personal data may be obtained from public registers (such
as Companies House), news articles, sanctions lists, and Internet searches.
Social and professional networking sites: If you register or login to our
websites using social media (e.g., LinkedIn, Google, or Twitter) to
authenticate your identity and connect your social media login information
with us, we will collect information or content needed for the registration
or login that you permitted your social media provider to share with us.
That information may include your name, email address, and depending on your
privacy settings, additional details about you. Please review the privacy
controls on the applicable service to review how much information you want
shared with us.
Business clients: Our business clients may engage us to perform
professional services, which involves sharing personal data they control as
part of that engagement. For example, we will review payroll data as part of
an audit and we often need to use personal data to provide global mobility
and pension services. Our services may also include processing personal data
under our clients’ control on our hosted software applications, which
may be governed by the different privacy policy and terms of use.
Recruitment services: We may obtain personal data about candidates from an
employment agency, and other parties including former employers, and credit
reference agencies.
Paid subscriptions: We may obtain the personal data of the prospect
clients. Our sales team can connect with tem as new prospect client and
information that is captured will be name, mobile number, email address and
designation.
Information we collect
We collect personal information that you provide to us such as name,
address, contact information, password and security data, payment
information and social media login data. We collect personal information
that you voluntarily provide to us when registering at the Sites or Apps,
expressing an interest in obtaining information about us or our products and
services, when participating in activities on the Sites or otherwise
contacting us. The personal information that we collect depends on the
context of your interactions with us and the Sites, the choices you make and
the products and features you use. The personal information we collect can
include the following: Name and Contact Data - We collect your first and
last name, email address, postal address, phone number, and other similar
contact data. Credentials - We collect passwords, password hints, and
similar security information used for authentication and account access.
Employee data - On behalf of our customers, we process the personal data of
their employees such as Name, email, phone number, address, bank account
details, salary information, date of birth, photo, signature and
identification proof such as PAN, Driving License, Passport number, Aadhaar
Card number, Registration numbers allotted under various Labour Laws
Payment Data - We collect data necessary to process your payment if you
make purchases, such as your payment instrument number (such as a credit
card number), and the security code associated with your payment instrument.
All payment data is stored by our payment gateway processor and you should
review its privacy policies and contact the payment processor directly to
respond to your questions. Social Media Login Data - We provide you with the
option to register using social media account details, like your Facebook,
Twitter or other social media account. If you choose to register in this
way, we will collect the information described in the section called “Social
Logins” below. All personal information that you provide to us must be
true, complete and accurate, and you must notify us of any changes to such
personal information.
Information Collected Automatically
Some information - such as IP address and/or browser and device
characteristics - is collected automatically when you visit our websites. We
automatically collect certain information when you visit, use or navigate
the Sites. This information does not reveal your specific identity (like
your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name,
country, location, information about how and when you use our Site and other
technical information. This information is primarily needed to maintain the
security and operation of our Sites, and for our internal analytics and
reporting purposes. Like many businesses, we also collect information
through cookies and similar technologies. Information collected by our apps
We may use cookies and other tracking technologies to collect and store
your information.
If you use our Apps, we may also collect the following information:
- Geo-Location Information. We may request access or permission to and
track location-based information from your mobile device, either
continuously or while you are using our mobile application, to provide
location-based services. If you wish to change our access or
permissions, you may do so in your device’s settings.
- Mobile Device Access. We may request access or permission to certain
features from your mobile device, including your mobile device’s
[Bluetooth, calendar, camera, contacts, microphone, reminders, sensors,
SMS messages, social media accounts, storage,] and other features. If
you wish to change our access or permissions, you may do so in your
device’s settings.
- Mobile Device Data. We may automatically collect device information
(such as your mobile device ID, model and manufacturer), operating
system, version information and IP address.
- Push Notifications. We may request to send you push notifications
regarding your account or the mobile application.
Multiple other sources
We may collect limited data from public databases, marketing partners,
social media platforms, and other outside sources. We may obtain information
about you from other sources, such as public databases, joint marketing
partners, social media platforms, as well as from other third parties.
Examples of the information we receive from other sources include: social
media profile information (your name, gender, birthday, email, current city,
state and country, user identification numbers for your contacts, profile
picture URL and any other information that you choose to make public);
marketing leads and search results and links, including paid listings and
links.
Uses Your Personal Data
Purposes for which we will use your personal data We process your
information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent. We use personal information collected via our Sites for
a variety of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business
interests (“Business Purposes”), in order to enter into or perform
a contract with you (“Contractual”), with your consent (“Consent”),
and/or for compliance with our legal obligations (“Legal Reasons”).
We indicate the specific processing grounds we rely on next to each purpose
listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process - If you choose to
link your account with us to a third party account such as your Google
or Facebook account, we use the information you allowed us to collect
from those third parties to facilitate account creation and logon
process. See the section below headed “Social Logins” for
further information.
- To provide services contracted with you - IBSOL will use the
information you share to provide services contracted with you such as
staffing services, payroll management, compliance and regulatory
services, HR management, tax planning and advisory services,
- To send you marketing and promotional communications - for Business
Purposes and/or with your Consent. We and/or our third party marketing
partners may use the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences.
- To send administrative information to you - for Business Purposes,
Legal Reasons and/or possibly Contractual. We may use your personal
information to send you product, service and new feature information
and/or information about changes to our terms, conditions, and policies.
- Fulfill and manage your orders - We may use your information to
fulfill and manage your orders, payments, returns, and exchanges made
through the Sites.
- To post testimonials - We post testimonials on our Sites that may
contain personal information. If you wish to update, or delete your
testimonial, please contact us at payroll@ibsol.in and be sure to
include your name, testimonial location, and contact information.
- Deliver targeted advertising to you - We may use your information to
develop and display content and advertising (and work with third parties
who do so) tailored to your interests and/or location and to measure its
effectiveness. For more information, see our Cookie Policy.
- Administer prize draws and competitions - for our Business Purposes
and/or with your Consent, we may use your information to administer
prize draws and competitions when you elect to participate in
competitions.
- Request Feedback - We may use your information to request feedback
and to contact you about your use of our Sites.
- To protect our Sites - for Business Purposes and/or Legal Reasons, we
may use your information as part of our efforts to keep our Sites safe
and secure (for example, for fraud monitoring and prevention).
- To enable user-to-user communications - We may use your information
in order to enable user-to-user communications with each user’s
consent.
- To enforce our terms, conditions and policies - for Business
Purposes, Legal Reasons and/or possibly Contractual
- To respond to legal requests - If we receive a legal request, we may
need to inspect the data we hold to determine how to respond.
- For other Business Purposes - We may use your information for other
Business Purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our Sites, products, services, marketing and your
experience.
Why and on what basis do we use personal information?
We only share information with your consent, to comply with laws, to
protect your rights, or to fulfil business obligations.
We only share
and disclose your information in the following situations:
- Compliance with Laws - We may disclose your information where we are
legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order (including in response to
public authorities to meet national security or law enforcement
requirements).
- Vital Interests and Legal Rights - We may disclose your information
where we believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which we are
involved.
- Vendors, Consultants and Other Third-Party Service Providers - We may
share your data with third party vendors, service providers, contractors
or agents who perform services for us or on our behalf and require
access to such information to do that work.
Examples include: compliance and legal consultants, payment
gateway/processing, data analysis, email delivery, hosting services,
customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the Sites, which will enable them
to collect data about how you interact with the Sites over time. This
information may be used to, among other things, analyze and track data,
determine the popularity of certain content and better understand online
activity. Unless described in this Policy, we do not share, sell, rent
or trade any of your information with third parties for their
promotional purposes.
- Business Transfers - We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
another company.
- Third-Party Advertisers - We may use third-party advertising
companies to serve ads when you visit the Sites. These companies may use
information about your visits to our Website(s) and other websites that
are contained in web cookies and other tracking technologies in order to
provide advertisements about goods and services of interest to you.
- Affiliates - We may share your information with our affiliates, in
which case we will require those affiliates to honor this privacy
policy. Affiliates include our parent company and any subsidiaries,
joint venture partners or other companies that we control or that are
under common control with us.
- Business Partners - We may share your information with our business
partners to offer you certain products, services or promotions.
- With your Consent - We may disclose your personal information for any
other purpose with your consent.
- Other Users - When you share personal information (for example, by
posting comments, contributions or other content to the Sites) or
otherwise interact with public areas of the Site or App, such personal
information may be viewed by all users and may be publicly distributed
outside the Site and our App in perpetuity.
Similarly, other users will be able to view descriptions of your
activity, communicate with you within our Sites, and view your profile.
- Report and Metrics tracking - We may also use and disclose
information about you that is not personally identifiable. For example,
we may publish reports that contain aggregated, anonymized, and
statistical data. These reports do not contain information that would
enable the recipient to contact, locate or identify you. These reports
also do not contain identifiable company information.
Usage of cookies and other tracking technologies
We may use cookies and other tracking technologies to collect and store
your information. Cookies are small data files sent from a server to your
web browser. They are stored in your browser’s cache and allow a
website or a third party to recognise your browser. There are three primary
types of cookies - Session cookies, Persistent cookies and Third-party
cookies Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Sites.
IBSOL uses Cookies for the following purposes:
- Security and Authentication
- Security and Authentication
- Performance and analytics
- Marketing Servcies - remarketing, re targeting, source of visit,
audience targeting, cross device recognition
Certain Cookie Technologies are employed to make the Site/Servcies function
for its intended purpose, and are provided based on contractual necessity to
deliver the services you have requested. By choosing to use our Services
after having been notified of our use of Cookie Technologies in the ways
described in this Policy, and, in applicable jurisdictions, through notice
and unambiguous acknowledgement of your consent, you agree to such use.
Manage your Social login credentials
If you choose to register or log in to our websites using a social media
account, we may have access to certain information about you. Our Sites
offers you the ability to register and login using your third party social
media account details. Where you choose to do this, we will receive certain
profile information about you from your social media provider. The profile
Information we receive may vary depending on the social media provider
concerned, but will often include your name, e-mail address, friends list,
profile picture as well as other information you choose to make public. We
will use the information we receive only for the purposes that are described
in this privacy policy or that are otherwise made clear to you on the Sites.
Please note that we do not control, and are not responsible for, other uses
of your personal information by your third party social media provider.
Directions To Third-Party Websites
We are responsible for the safety of any information that you share with
third-party providers who are only affiliated with us IBSOL may share your
personal data with third parties like cloud hosting service providers, email
service providers, location service providers, CRM applications,
consultants, law professionals etc in order to perform services on our
behalf or carry out any further processing in support of our relationship
with you. However, IBSOL does not sell or share your personal data to third
parties for direct marketing purposes. IBSOL is bound by law, contracts and
its privacy policy to ensure that your personal data disclosed to identify
third parties who process your personal data in accordance with our
commitments to data protection and privacy.
We endeavour to subject the affiliate third-parties to contractual and
other legal obligations to preserve the confidentiality of your data and to
respect your privacy and will only have access to the data they need to
perform their functions and are not permitted to use personal data for any
purposes other than stated. The Sites may contain advertisements/opt in
services from third parties and which may link to other websites, online
services or mobile applications. We cannot guarantee the safety and privacy
of data you provide to any third parties. Any data collected by third
parties is not covered by this privacy policy. We are not responsible for
the content or privacy and security practices and policies of any third
parties, including other websites, services or applications that may be
linked to or from the Sites. You should review the policies of such third
parties and contact them directly to respond to your questions.
Length of keeping your information
We keep your information for as long as necessary to fulfil the purposes
outlined in this privacy policy unless otherwise required by law. We will
only keep your personal information for as long as it is necessary for the
purposes set out in this privacy policy, unless a longer retention period is
required or permitted by law (such as tax, accounting or other legal
requirements). No purpose in this policy will require us keeping your
personal information for longer than 5 year past the termination of your
account When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize it, or, if this is
not possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
Security Measures
We aim to protect your personal information through a system of
organizational and technical security measures. We have implemented
appropriate technical and organizational security measures designed to
protect the security of any personal information we process. Examples of
security measures include physical access controls, HTTPS, restricted access
to data, monitoring for threats and vulnerabilities etc. However, please
also remember that we cannot guarantee that the internet itself is 100%
secure. Although we will do our best to protect your personal information,
transmission of personal information to and from our Sites is at your own
risk. You should only access the services within a secure environment.
Information from Minors
We do not knowingly collect data from or market to children under 18 years
of age. We do not knowingly solicit data from or market to children under 18
years of age. By using the Sites, you represent that you are at least 18. If
we learn that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable measures
to promptly delete such data from our records. If you become aware of any
data we have collected from children under age 18, please contact us at
info@ibsol.in
Your privacy rights
You may review, change, or terminate your account at any time. These may
include the right
- To request access and obtain a copy of your personal information,
- To request rectification or erasure;
- To restrict the processing of your personal information; and
- If applicable, to data portability.
- In certain circumstances, you may also have the right to object to
the processing of your personal information. To make such a request,
please use the contact details provided below. We will consider and act
upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you
have the right to withdraw your consent at any time. Please note however
that this will not affect the lawfulness of the processing before its
withdrawal. Opting out of email marketing: You can unsubscribe from our
marketing email list at any time by clicking on the unsubscribe link in the
emails that we send or by contacting us using the details provided below.
You will then be removed from the marketing email list - however, we will
still need to send you service-related emails that are necessary for the
administration and use of your account.
You can also opt-out by:
- Noting your preferences at the time you register your account with
the Sites.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below
How does IBSOL protect your personal data?
We use a range of measures to ensure we keep your personal data secure,
accurate and up-to-date. These include but are not limited to: Education and
training to relevant staff to ensure they are aware of our privacy policy
obligations when handling personal data; Administrative and technical
controls to restrict access to personal data to a ‘need to know’
basis; technological security measures, including fire walls, encryption and
anti-virus software; the transmission of data over the internet (including
by e-mail) is never completely secure. So although we use appropriate
measures to try to protect personal data, we cannot guarantee the security
of data transmitted to us or by us.
What are your data protection rights?
Access - You can ask us to verify whether we are processing personal data
about you, and if so, to provide more specific information. Correction - You
can ask us to correct our records if you believe they contain incorrect or
incomplete information about you. Erasure - You can ask us to erase (delete)
your personal data after you withdraw your consent to processing or when we
no longer need it for the purpose it was originally collected. Processing
restrictions - You can ask us to temporarily restrict our processing of your
personal data if you contest the accuracy of your personal data, prefer to
restrict its use rather than having us erase it, or need us to preserve it
for you to establish, exercise, or defend a legal claim. A temporary
restriction may apply while verifying whether we have overriding legitimate
grounds to process it. You can ask us to inform you before we lift that
temporary processing restriction. Data portability - In some circumstances,
where you have provided personal data to us, you can ask us to transmit that
personal data (in a structured, commonly used, and machine-readable format)
directly to another company if is technically feasible. Automated Individual
Decision-making - You can ask us to review any decisions made about you,
which we made solely based on automated processing, including profiling,
that produced legal effects concerning you or similarly significantly
affected you. Right to Object to Direct Marketing Including Profiling - You
can object to our use of your personal data for direct marketing purposes,
including profiling. We may need to keep some minimal information to comply
with your request to cease marketing to you.
Right to Withdraw Consent - You can withdraw your consent that you have
previously given to one or more specified purposes to process your personal
data. This will not affect the lawfulness of any processing carried out
before you withdraw your consent. It may mean we are not able to provide
certain products or services to you and we will advise you if this is the
case . We may need to request specific information from you to help us
confirm your identity and ensure your right to access the information or to
exercise any of your other rights. This helps us to ensure that personal
data is not disclosed to any person who has no right to receive it. No fee
is required to make a request unless your request is clearly unfounded or
excessive. Depending on the circumstances, we may be unable to comply with
your request based on other lawful grounds. We seek to ensure that we only
keep your personal data for the longest of: The period necessary for the
relevant activity or services. Any retention period that is required by law.
The period in which litigation or investigations might arise in respect of
the services. Any retention period that is required by law. The period in
which litigation or investigations might arise in respect of the services.
Account information
You may at any time review or change the information in your account or
terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, some
information may be retained in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use and/or
comply with legal requirements.
Updates to this policy
We will update this policy as necessary to stay compliant with relevant
laws. We may update this privacy policy from time to time. The updated
version will be indicated by an updated “Revised” date and the
updated version will be effective as soon as it is accessible. If we make
material changes to this privacy policy, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy policy frequently to
be informed of how we are protecting your information.
